CSUN Day 3 Notes

My notes from Day 3 of the International Technology & Persons with Disabilities Conference (CSUN)

Illustration of Nell wearing a beret with the CSUN logo

Here are my notes for Day 3 (and my last day) at the 2016 CSUN Conference. Please excuse any weird spelling, grammar, meaningless hyperlinks, or formatting errors. Reference to pictures are unavailable within this post as I probably shouldn’t have taken them – but I can’t type as fast as people speak.

Common Testing Mistakes

  • SSB Bart slides will be posted online
  • presentation = slides

7 Things Every Designer Should Know AND The Future of Web Accessibility Research are full.

Teaching Closed Captioning to Students

  • Captioning for Educational Media: http://www.captioningkey.org
  • SPTE, W3C, CEA, EBU specifications rule the captioning world
  • The web is the Wild West; broadcasts captioning is constant

Tweets from @ellenking from 7 Things Every Designer Should Know

  • Avoid “big vast sheets of white” with little indication of where form fields are.
  • Lightest gray on white #ffffff is #767676. Get used to it.
  • Colorsafe.co One color and then all color that are safe contrast wise.
  • Don’t set :focus{outline:0;} in your reset file.
  • Don’t make people hover to find things, especially actionable things.
  • Don’t nest accordion in a menu.

A Publisher’s Dilemma

  • What output is best? What reading method is best?
  • Book Plug: Ensuring Digital Accessibility Through Process and Policy
  • Case study book: biography
  • First vendor said they new accessibility, showed tests where all passed (but tags were not checked)
  • New Vendor: new issues
  • Karen McCall saved the book
  • Book-sized PDFs tend to crash and burn
  • Tagging references is hard; no one agrees on how to use H1
  • Mystery links appear: (had to delete two pages to get them to go away)
  • Tags disappear
  • Adobe Digital Editions is a disaster; worse than Acrobat
  • iBook on iPhone is much better than on the Mac
  • Baseline initiate by George Kerscher (see slides on Slide Share) https://www.slideshare.net/mobile/daisyconsortium/baseline-for-born-accessible-epub-3
  • BISH Quick Start Guide for Accessible Publishing (not short, but has a great appendix, resources) https://www.bisg.org/news/bisg-quick-start-guide-accessible-publishing-moving-inclusion-forward
  • Speaker working on a book on circuit diagrams. ALT text not useful here. Limit to the tools we have can do.
  • Common Look or PAC offer free validators for PDF; audience member finds CL product easier to use

WCAG: New Needs, New Work

  • Released new docs; updated quick guide
  • Working draft for low vision; low vision task force
  • Considering Extensions: mobile; cognitive; low vision: or all in one as a WACG 2.1
  • Extensions approach issues of changing technology
  • WACG Working Group meets on Tuesdays
  • Recognize that WCAG touches many professions and organization: All voices are welcome at the Working Group
  • Need to balance perspective for WCAG; set requirements;
  • WAI Interest Group
  • Task Forces looking into models to approach issues
  • All different technologies are merging into the web with W3C; haptics; broader area guidelines
  • Need for ppl with knowledge of the field (new technologies)
  • Concentrating on web content, but looking at applications; resize there are limitations

#VLshow taping social

  • Paciello doing research on using pitch and tempo for graphs (tempo found to be more effective)
  • Metzessible: YouTube channel on accessible docs to PDF from Word; feels Common Look does the same as Acrobat; uses Acrobat; specializes of UA

Low Vision: Beyond the buss words

  • #lowvisbuzz
  • YouTube video with examples of vision simulations http://www.visionaware.org (?)
  • Seniors just assume loosing vision is part of vision; early intervention is key; ask questions like “Do you have trouble seeing?” Instead of “Do you have low vision?”
  • Profs need to rethink AT: AT not for recording/cheating, but for access

EPUB3 Accessibility

  • Vital Source (?) product demo

Word to PDF

  • Lists can be nested; child lists within parent list; child lists need LBODY tag
  • Content order must match Tag order; will help ensure reading order if document is reflowed
  • TBase (speaker’s company) uses Acrobat and PAC to check docs
  • Audience, Karen McCall: can have more than one H1 in a PDF document

Digital Accessibility Trends

  • Slides online
  • Trends: interactive devices; mobile etc – accessing info through multiple devices
  • Framework as a primary coding approach
  • Responsive web design; gestural input
  • ePub; PDF – SSB Bart (speaker) focuses a lot on this
  • Moving beyond ‘project based accessibility’ to maturity models

Adobe Accessibility Update


  • Adobe Document Cloud services hook into web front end, Acrobat, Reader; mobile apps
  • Ability to sign law documents
  • Adobe.io set of programming UI and kits using what’s available in all of Adobe’e cloud; enterprise software; middle-ware
  • Marketing Cloud: hosting website’s; social media;
  • Adobe Accessibility more than Acrobat

Acrobat Document Cloud

  • High contrast mode
  • Keyboard and screen reader mode improvements
  • to improve for VoiceOver for OS X; reading tables


  • PhoneGap Mobile Accessibility: open source project for developers
  • AEM: content management ; create WCAG 2.0 AA websites; https://docs.adobe.com/content/docs/en/aem/6-1.html
  • Adobe has an internal GitHub; internal open development
  • Beginning work with common UI front end for desktop Adobe products
  • US govt has a component set of Adobe components to create code
  • ADOBE WILL BE ADDING AN UNDO BUTTON TO ACROBAT (no set date for release though)


  • Accessibility/compliance.html
  • Adobe will be posting all CSUN slides on their blog

Building an Accessible Culture: TELUS

  • Make it a practice, give value to make it sustainable
  • Not common: started small
  • MVP tasks: UX, DEV, QA
  • Slowly build up accessibility
  • user-centric design process
  • Agile lean culture; cultivate awareness
  • Made a Top 10 List to tackle first (big impact, relatively simple to do)
  • UX Principles for team: Colour contrast;
  • Intended design not always the reality (dim screen, projector colour off)
  • Challenge how to bring accessibility to the front when it was always an after thought

UX Design at TELUS

  • Darken green, bump up text size and bold text
  • Does it still make sense to refer to print colours when most customers interact with our product online?
  • If using colour to signify something, pair with icon/underline/pattern
  • Icons and images that are not crucial are labelled decorative (including TELUS critters)
  • No critical info in images
  • Uses Helvetica Neue – thin and ultra thin look great in print but not on screen
  • Started to phase out light weights
  • UX team uses Google Draw for wire framing; Sketch with Zeplin plugins
  • SimDaltilism? (App to test colour blindness)


  • aXe plugin from Deque; both developers, QA, and designers can use; works on multiple browsers
  • Totally from the CAN Academy (?)
  • Keyboard functionality was a big problem; guarantees responsive design for touch in addition to mouse/touch
  • Label form fields, hyperlinks, GUI etc consistently has a huge positive impact


  • Define criticality of a11y bugs; rank a11y bugs amongst each other
  • Maintain criticality Wiki to guide QA on what to fix first
  • Exploratory testing: http://guide.agilealliance.org/guide/exploratory.html
  • Pick and choose what to test, then focus
  • Pa11y.org to test change over time for public facing websites
  • Create empathy lab to see how it works
  • TELUS caters to an ageing market
  • teachaccess.org
  • Add a11y into job descriptions
  • Don’t pose accessibility as something new – rather something normal, expected
  • About 6 months to get this going consistent
  • Walk through problems together as a group with expert

Pre-conference Notes


Friday, March 25:


  • Free & Low-Cost AT (Hillcrest AB, 3rd FL)
  • WCAG: New Needs, New Work (Harbour Ballroom F, 2nd FL)
  • Writing Accessibility Tests Using JavaScript & CSS (SSB Bart room)
  • Power Up Your Student’s Research Project (Promenade AB, 3rd FL)



Author: nchitty

Inclusive designer based out of Toronto.

2 thoughts on “CSUN Day 3 Notes”

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